Support Board
Date/Time: Sat, 15 Mar 2025 04:03:48 +0000
My charts arent refreshing
View Count: 467
| [2022-07-05 15:22:08] |
| User183724 - Posts: 193 |
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My charts arent refreshing. the only way i can get new bars is using edit / download / reload data manually. I havent updated anything... thx tim
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| [2022-07-05 15:32:10] |
| John - SC Support - Posts: 38678 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-07-06 06:27:28] |
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Let us know if you need further help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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