Support Board
Date/Time: Tue, 26 Nov 2024 13:50:31 +0000
Orphan Order
View Count: 1045
| [2014-05-05 19:17:59] |
| AwesomeUser21528 - Posts: 1 |
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I have a Russell (TFM4) short contract that I cannot cancel, flatten, or delete. It has been there for three days with multiple closing and opening of Sierra Charts. My broker confirms there is no position and this contract does not show up on my account statements. Additionally, today I had a 3 contract position and this orphan contract caused errors in my Trade and Positions chart. This contract does not show in my brokers data and they have helped me all they can. Any help would be appreciated. |
 Capture 1.JPG / V - Attached On 2014-05-05 19:15:16 UTC - Size: 61.91 KB - 369 views Attachment Deleted. |
| [2014-05-05 21:31:34] |
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Refer to this help topic: https://www.sierrachart.com/index.php?l=doc/helpdetails80.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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