Support Board
Date/Time: Fri, 14 Mar 2025 22:36:46 +0000
Symbol Needs Roll Over, Click to Roll Over
View Count: 502
| [2022-06-28 14:58:32] |
| User101452 - Posts: 4 |
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Hello, I had an issue with the error message saying that Symbol Needs Roll Over, Click to Roll Over. I was assisted by a gentleman from Sierra Chart and my main chart was corrected. The issue was surrounding the data feed coming from Sierra Chart directly. My other charts have the same error message and are currently not working. Please advise, thank you. Sean |
| [2022-06-28 15:12:48] |
| John - SC Support - Posts: 38678 |
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What is the symbol for which you are getting this message? And does the message state Volume at the beginning?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-28 16:12:28] |
| User101452 - Posts: 4 |
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There is no Volume at the beginning. The symbol is F.US.EPM22. Thank you for looking into this for me.
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| [2022-06-28 16:51:08] |
| John - SC Support - Posts: 38678 |
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You are getting that message because the M contract for the ES stopped trading on 3rd Friday in June (June 17, 2022). If you want the front contract, then you need to change to the U contract. Select the message to rollover the contract. If you are wanting to view the M contract by itself, then you will have to just wait for the message to go away. It should do so in a few minutes from when you open the chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-30 17:01:08] |
| User101452 - Posts: 4 |
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Thanks so much!
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