Support Board
Date/Time: Sat, 15 Mar 2025 08:04:10 +0000
pricing
View Count: 478
| [2022-06-27 17:51:01] |
| User411320 - Posts: 303 |
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hello, I want to activate my account. I'm still in my trial and I'm not sure which Account I need to pay for and how ? Please help thanks |
| [2022-06-27 18:03:52] |
| John - SC Support - Posts: 38678 |
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What do you want to do with your active account. Will you still be testing the system or will you be connecting to a live trading account? What data will you be wanting - our live data, or will you be getting data from your trading service (keep in mind that we no longer allow CQG data for the CME Group and EUREX into Sierra Chart). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-27 18:16:41] |
| User411320 - Posts: 303 |
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Hello John, I'll still be testing the system but I want real time data (no lag). I'd like to use your data |
| [2022-06-27 19:36:38] |
| John - SC Support - Posts: 38678 |
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What are the exchange(s) for which you want real-time data? Keep in mind that in order to get the CME Group data at the non-professional rate, you need to have a live, funded, futures trading account to which you can connect your Sierra Chart software. For more information on this, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-27 20:22:27] |
| User411320 - Posts: 303 |
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I want to look at Nasdaq futures data so it would be CME
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| [2022-06-27 20:39:50] |
| John - SC Support - Posts: 38678 |
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Then you will need package 10, 11, or 12, depending on your trading needs. Refer to the differences in the packages here: Description of Service Packages and Pricing: Packages Once you have established your package, then you will go through the Denali Exchange Data Feed Setup Instructions for the CME Group at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* As noted above, in order to get the CME Group data at the non-professional rate, you need to be able to connect to a live, funded, trading account. If you do not have one, then you can use the service outlined at the following link: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-28 20:23:10] |
| User411320 - Posts: 303 |
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ok waiting for account to be approved with stage 5 now, not sure it'll be approved by today. will I lose every thing i've been working on my trial account ?
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| [2022-06-29 04:42:29] |
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No not at all. Refer to: Software Download: Persistency of Chartbooks, Configuration and Other Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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