Support Board
Date/Time: Fri, 14 Mar 2025 18:08:00 +0000
2nd Attempt - Nasdaq data feed is not real time
View Count: 527
| [2022-06-24 18:44:27] |
| Liendeni - Posts: 8 |
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AAPL - NQTV (M) and all the other NQTV are delayed by 2 to 10 seconds..not real time. Day session. NY time. Is this normal? I need real time data...not delayed. Please advise if this is normal. I just joined. Second attempt at trying to get resolved. Been 24 hours...no resolve.
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| [2022-06-24 20:33:08] |
| John - SC Support - Posts: 38669 |
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What is your benchmark for stating that the data is 2 to 10 seconds behind?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-25 09:35:48] |
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Refer to this help topic regarding this: Prices / Data Falling Behind You may have an incorrect computer time, which is misleading you, or possibly you are looking at the lack of trading for 10 seconds and thinking that is a delay. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-25 09:35:57
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| [2022-06-25 11:49:44] |
| Liendeni - Posts: 8 |
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I'll look into the the incorrect computer time...that could be it. The candles and the price freeze and then jump up or down and start again. I placed the price next to lightspeed, TOS, and Trading view and it was behind all three in terms of price delay. If it is a live data feed then I'm sure it is something on my end that is causing it. Thank you for getting back to me with a suggestion.
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| [2022-06-25 13:16:42] |
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You are using the NASDAQ TotalView data feed. You cannot make a comparison to data feeds using the consolidated tape. Those are different.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-25 14:24:49] |
| Liendeni - Posts: 8 |
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Okay...thank you.
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