Support Board
Date/Time: Fri, 14 Mar 2025 22:36:45 +0000
tick data for S&P Cash Indices
View Count: 449
[2022-06-24 16:41:57] |
User260950 - Posts: 10 |
I booked S&P Indices (REAL TIME) and expected to get tick data, but I get data which has only 1 price within an 1 sec interval. How can I solve this problem? Or: Is there an other exchange, where I can get tick data for Indices? BUT the lowest interval for $INX is an 1 sec interval. I need this data in real time (1 price per second is not real time) How can I get this? |
[2022-06-24 17:13:37] |
John - SC Support - Posts: 38678 |
The data is 1 tick. Check your setting for Global Settings >> Data/Trade Service Settings >> Common Settings >> Intraday Data Storage Time Unit and ensure this is set to 1 tick. Refer to the information here: Data/Trade Service Settings: Intraday Data Storage Time Unit (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Settings) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2022-06-27 18:23:44] |
User260950 - Posts: 10 |
I use the 1 tick setup. It works e.g. for future data from CME. But this is only a future derivate. There, each tick gets provided (several times a second) !!! BUT ALL R E A L T I M E Indexes from S&P like S&P500 ($INX) only gets updated one times a second!!! Do you really only provide the indices with an interval of 1 sec? Or is there a possibility to get this data in a high update frequency like CME data? |
[2022-06-29 11:42:17] |
|
That is controlled by S&P. They are the provider of the data: Do you really only provide the indices with an interval of 1 sec?
You can ask S&P about this: Or is there a possibility to get this data in a high update frequency like CME data? But certainly this is not currently the case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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