Support Board
Date/Time: Fri, 14 Mar 2025 18:05:37 +0000
[Programming Help] - Technical Issue
View Count: 500
| [2022-06-24 00:42:53] |
| User678193 - Posts: 12 |
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The replay button in my sierra charts platform is not working. I tried to uninstall and redownload the platform but still having the same issue and now also when I click on chart settings there screen that pops up is all black. I use sierra charts everyday to help me make a living and i am not sure why all of a sudden i am having technical issues.
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| [2022-06-24 08:31:19] |
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Regarding the replay control panel, refer to: Replaying Charts: Chart Replay Window Not Visible Regarding the Chart Settings window that is a new one. Refer to: https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#NewChartSettingsWindow To change the colors of it, refer to: Settings Windows Interface: Colors and Font Settings It sounds like both the background color and text color are both black. You need to change one of them to be different than the other. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-24 11:38:29] |
| User678193 - Posts: 12 |
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It looks like my settings updated to the new version. Is there anyway to reinstall an older version and use the previous version of chart settings? I find the other much easier to use
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 setting.PNG / V - Attached On 2022-06-24 11:23:36 UTC - Size: 43.58 KB - 109 views settings2.PNG / V - Attached On 2022-06-24 11:23:46 UTC - Size: 66.85 KB - 114 views Attachment Deleted. |
| [2022-06-24 12:10:35] |
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Yes you can go back to an earlier version. Refer to: Software Download: Software Rollback Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-24 13:55:56] |
| User678193 - Posts: 12 |
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Thank you so much! Do you know what previous version would have the previous Chart Settings Layout? I am having trouble finding it
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| [2022-06-24 15:03:36] |
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It should be version 2371. Versions earlier to this also.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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