Support Board
Date/Time: Fri, 14 Mar 2025 22:34:04 +0000
Connecting CQG to Sierra Chart
View Count: 1182
| [2022-06-23 14:38:00] |
| User229927 - Posts: 2 |
|
I am trying to trade CME markets. I have package 11 on Sierra charts and my broker has enabled my CQG account to trade on Sierra. I keep getting the error message 'Real time data only supported with Sierra Chart data feed for symbol: F.US.MESU22. ID:2'
|
Attachment Deleted.  Screenshot 2022-06-23 152139.png / V - Attached On 2022-06-23 14:36:31 UTC - Size: 8.85 KB - 157 views |
| [2022-06-23 15:22:36] |
| |
|
You need to complete the agreements for the exchanges that you require and also activate the exchanges. This is all done from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME More information: https://www.sierrachart.com/index.php?page=doc/Whats_New.php#SCVer2394 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-23 15:23:18
|
| [2022-06-23 16:32:35] |
| SC Support - Posts: 1941 |
|
I see you have completed the Market Data Agreements and activated the CME Group Exchanges that you want via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME You might also use this helpful symbol re-mapping feature: EDIT >> TRANSLATE SYMBOLS TO CURRENT SERVICE Edit Menu: Edit >> Translate Symbols To Current Service Lastly you should reach out to AMP to tell them not to charge you Real-time CME Group Exchange Fee for CQG Data anymore because you are getting your Real-time CME Group Data via Denali. AMP are very familiar with this. I would be happy to give you a quick call if there is anything that is not understood. Date Time Of Last Edit: 2022-06-23 16:33:34
|
To post a message in this thread, you need to log in with your Sierra Chart account: