Support Board
Date/Time: Fri, 14 Mar 2025 19:23:30 +0000
Renewal costs
View Count: 434
| [2022-06-22 22:14:13] |
| Amjad Hussain - Posts: 4 |
|
Hi, today i have made a payment of $44 and $46 Please could you advise me what am i paying for. I believed i was only paying for 11- advance + denali data feed |
| [2022-06-22 22:42:40] |
| John - SC Support - Posts: 38669 |
|
The $44.00 was for the exchange fee for the "CBOT E-mini, For professionals and users without a trading account" which you activated today. But you should not have done this. You are listed as a Non-Professional and you already have the Full CME Group with market Depth exchange active, which includes the CBOT data. You should deactivate the CBOT E-Mini, For Professionals as soon as you can so you not pay for it again on July 1. The $46.00 is still in your Services Surplus and will first be used to pay for the Exchange Fees for the Denali Exchange Data Feed which will be due on July 1, 2022. If you deactivate the exchange as we mention above, then you will only owe $33.00 on July 1. You will then want to add $33.00 to your account prior to July 8, 2022, which is when your Sierra Chart usage time is set to renew for which you will need $46.00 in your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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