Support Board
Date/Time: Fri, 14 Mar 2025 19:16:04 +0000
Why when I placed a trade Sierra chart switch to demo
View Count: 487
| [2022-06-22 18:23:36] |
| User674409 - Posts: 24 |
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This month I started using Sierra Chart Denali feed. Im an AMP futures client. As I said, this month I switched to Denali feed. My problem is that I have placed a trade and in automatic, when I placed it, it switch to demo...obviously that trade didn't make earn any money (was a positive trade). Why is happening this? Thanks |
| [2022-06-22 19:06:17] |
| John - SC Support - Posts: 38669 |
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This is occurring because you are not connected to your trading account. Your Data/Trade Service Settings >> Current Selected Service is set to SC Data - All Services and it sounds like it should be set to CQG. Refer to the following instructions to connect to your CQG account: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-22 19:26:07] |
| User674409 - Posts: 24 |
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Ok thanks, but it doesn’t suppose that if I have Denali’s data feed & I already activated the exchange, I don’t need anymore CQG in order to place a trade??? Because otherwise I’ll need to pay also CQG to route that order no? And the whole point is to not depend more from CQG
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| [2022-06-22 20:08:37] |
| John - SC Support - Posts: 38669 |
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You can use the Denali Exchange Data Feed with your CQG connection. This is how Sierra Chart is built. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services And you do still need CQG to place your trades, as AMP does not have support for our Teton Order Routing service. If you want to use our Teton Order Routing Service, then you will have to change brokers. You will find a list of brokers at Step #2 of the Setup Instructions for the Teton Order Routing Service at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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