Support Board
Date/Time: Fri, 14 Mar 2025 19:18:12 +0000
SIERRACHART CRASH
View Count: 356
| [2022-06-21 15:13:46] |
| pegssfx - Posts: 15 |
|
Hi, I have a problem with the sierra chart, because when I change the symbol of the sierrachar chart it crashes with the following error message: "the program has stopped working (with the mouse wheel spinning)". this happens to me with xauusd and us30 (cfd-fxcm section). i tried to choose eurusd or even gbpusd and it works with them. i have package 5 |
Private File |
| [2022-06-21 15:35:19] |
| John - SC Support - Posts: 38669 |
|
In this particular case, the system was in the process of downloading data, so it appears that the system was non-responsive, but it was most likely just busy getting the data. Try getting the data for the symbols that did not work for you, but give the system some additional time to see if it responds back after having had time to download the data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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