Support Board
Date/Time: Fri, 14 Mar 2025 18:05:38 +0000
V 2403 : activity log not updating
View Count: 532
| [2022-06-21 15:05:30] |
| User877753 - Posts: 152 |
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Hello, I have to refresh the Activity Log after each execution to update the data. Thanks in advance. JM |
| [2022-06-21 22:12:06] |
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We do not observe this problem. We need you to take a screenshot of the top of the Trade Activity Log and attach it here so we can have more of an idea about this issue you are having.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-22 20:14:04] |
| User877753 - Posts: 152 |
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Problem solved with 2404.
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| [2022-06-23 04:06:33] |
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What version were you running before? There was a version or version from about two or more months ago that did have a problem like this but that was resolved since then.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-23 06:11:11] |
| User877753 - Posts: 152 |
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Was running 2403.
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| [2022-06-23 06:18:33] |
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There were no changes related to this is between 2403 and 2404. They are identical.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-06-23 06:52:34] |
| User877753 - Posts: 152 |
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Well, I spent a whole 6 hours session refreshing the Acitivty Log for each of 100+ trades yesterday. As of today, I have to admit that I tried 2403 and 2404, and they work totally fine : the Activity Log upadates on any execution, as expected. I really don't know what happened yesterday. (?!) Sorry for any inconvenience and thanks for your time. |
| [2022-06-23 07:45:26] |
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Perhaps the problem was related to what is described here: Trade Activity Log: Trade Activity Not Displaying or Clearing (Improving Trade Activity Query Performance) Maybe there are too many trade activity log files or that some of them are too large. A cleanup would be a good idea. However, this should not prevent the activity log from immediately updating from current real time activity. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-23 07:45:42
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