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Date/Time: Fri, 14 Mar 2025 18:05:35 +0000



not receiving data for FB-NQTV

View Count: 537

[2022-06-10 16:58:50]
User193408 - Posts: 41
hi, I subscribed to Nasdaq TOTALVIEW yesterday and all is fine when i trigger intraday data for AAPL / TSLA / AMZN etc etc ... except for FB-NQTV.

thanks for checking :)

Reno
[2022-06-10 17:43:05]
Sierra Chart Engineering - Posts: 104368
The new symbol for FB is META.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-06-10 17:46:24]
User193408 - Posts: 41
..... super thank you for your fast feedback and super sorry for the retarded question.

keep up the good work Sierra
[2022-06-21 20:17:16]
3152sier - Posts: 52
I switched symbols for facebook from fb to meta; but meta symbol not showing any data, only blank screen.
I can still see data for fb until June 8, 2022.
need your help on this, please, thank you Support.
[2022-06-21 21:07:49]
John - SC Support - Posts: 38669
Make sure you have entered the symbol as META-NQTV to get the delayed streaming data.

If you still have issues then we would need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for META-NQTV.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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