Support Board
Date/Time: Fri, 14 Mar 2025 07:52:44 +0000
FXCM is lagging for the second day
View Count: 433
| [2022-06-07 13:35:01] |
| TH.555 - Posts: 38 |
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No trading yesterday... No trading today ! What next ? |
| [2022-06-07 13:50:40] |
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Nothing we can do about this other than for us to find another provider. We told FXCM about the issue but they did not respond. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-07 13:51:02
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| [2022-06-07 14:29:27] |
| Calculus - Posts: 105 |
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It may well be FXCM's fault and although it's very annoying, the FXCM feed has been pretty damn good since I've been using Sierra (around 2 years). Interestingly it first happened on a Monday, maybe they did some major hardware/software updates over the weekend. FXCM is also not the CME or EUREX. For them to have a problem for 24+ hours is inexcusable due to their investment and importance. But FXCM is just a small company by comparison. Bottom line - I'm sure they'll fix everything and we can get back to enjoying their solid price feed. Date Time Of Last Edit: 2022-06-07 14:30:59
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