Support Board
Date/Time: Thu, 13 Mar 2025 05:57:49 +0000
delay
View Count: 364
| [2022-06-01 13:08:39] |
| User391439 - Posts: 5 |
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Hi, I've signed up for denali data, then input my cqg pass word on sierra from live trading at tradovate and signed in (i couldnt download any charts because of no historical data) and resigned back in on SC data. I still have the 10minute delay, can you help? |
| [2022-06-01 13:28:07] |
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You need to complete the market data agreements, and also activate the exchanges you require. You can do this from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME After that: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-01 13:28:24
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