Support Board
Date/Time: Thu, 13 Mar 2025 16:35:18 +0000
ES mini and ES Micro charts are not coming
View Count: 410
| [2022-05-24 15:23:02] |
| User51860 - Posts: 2 |
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I am struggling to run the charts for ES mini and ES micro. I had package 3 you have added package 12. But still these charts are not working. Data feed is not working for these. I only deal with ES mini and micro. I need a package that works for these symbols. Please help asap |
| [2022-05-24 15:30:34] |
| John - SC Support - Posts: 38635 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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