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Date/Time: Thu, 13 Mar 2025 16:35:29 +0000



A simple Question concerning log on.

View Count: 398

[2022-05-24 13:28:30]
User796706 - Posts: 2
Good day
I was not able to trade to for a short period of time so my account lapsed. I renewed it today I can not seem to log on. Did the fact I let it lapse for a week do something to my account. Appreciate your help.

Kieth
[2022-05-24 13:49:15]
Sierra Chart Engineering - Posts: 104368
You will be able to connect now. We provided your account access to Service Package 12 for the next 30 days.

You will require Service package 10 or higher after that. Refer to:

Service Package Changes | Discontinued External Services | Reducing Overall Costs
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-05-24 13:49:21

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