Support Board
Date/Time: Thu, 13 Mar 2025 02:38:41 +0000
[User Discussion] - HELP. Can not acces into my account (CQG)
View Count: 507
| [2022-05-24 11:50:48] |
| User205804 - Posts: 5 |
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Good day. In the past my account was in Phillip Capital. A few month ago they transfered it into own FCM Ninjatrader. After this transfer I've being trading for some time. No I can't connect to my account. Data provider is CQG I add some screenshots below. Waiting fot your answer. Best regards. |
 SC DATA service.PNG / V - Attached On 2022-05-24 11:49:14 UTC - Size: 24.55 KB - 125 views SC Login.PNG / V - Attached On 2022-05-24 11:49:19 UTC - Size: 34.37 KB - 132 views Attachment Deleted. |
| [2022-05-24 12:04:10] |
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This is resolved for your account. We have authorized access to the highest service package for the next 30 days. After that you need to change to Service Package 11. More information: Service Package Changes | Discontinued External Services | Reducing Overall Costs Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-24 12:05:14
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