Support Board
Date/Time: Wed, 12 Mar 2025 22:09:53 +0000
Connect to Data Feed | Service Package does not support this function
View Count: 537
| [2022-05-23 00:26:38] |
| StevieD - Posts: 39 |
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Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2022-05-22 17:14:51.104 * Sierra Account paid up through mid-june 2022 Funded account @ AMP CQG data feed Unable to connect to data feed! And how about a sticky thread with an update procedure for AMP w/CQG customers. |
| [2022-05-23 07:05:34] |
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Restart Sierra Chart and try connecting again. You should be able to. If not let us know. We set your account to evaluate the highest Service Package for 30 days. This is the related thread: Service Package Changes | Discontinued External Services | Reducing Overall Costs And also there is a message in the System Notification Window that opens when you start Sierra Chart about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-23 07:06:13
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