Support Board
Date/Time: Thu, 13 Mar 2025 08:01:26 +0000
compte evaluation tickticktrader
View Count: 959
| [2022-05-18 15:17:47] |
| User338651 - Posts: 14 |
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jais fait une souscription a un compte évaluation via (tick tick tarder) on m'a transmis les ID et PASSWORD , j'ai tout renseigner , cela ne fonctionne toujours pas est ce que sierra peut faire une vérification voir si ce que j'ai fait est correcte en vous remerciant d'avance |
| [2022-05-18 16:15:43] |
| John - SC Support - Posts: 38621 |
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From Google Translate: I subscribed to an evaluation account via (tick tick delay) I was sent the ID and PASSWORD, I filled in everything, it still does not work
can sierra do a check to see if what i did is correct thank you beforehand Your account is good, as you have Package 12 through June 3, 2022. Our servers are showing that you are connected to Rithmic. You should be getting your data from Rithmic as well, as you have not signed up for any real-time data from us. What exactly is the problem in terms of not working. Refer to the following for how to open a chart: Getting Started, Opening Charts and Basic Trading: Open A Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-20 09:56:45] |
| binaryduke - Posts: 378 |
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TickTickTrader issue Rithmic passwords that are 32 characters long. Change your password using Rithmic R-Trader to something shorter, then you'll be able to connect using Sierra Chart.
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| [2022-06-01 18:33:12] |
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Let us know if more help is needed here.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-06-01 18:33:21
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