Support Board
Date/Time: Wed, 12 Mar 2025 21:11:46 +0000
re: Connection Error Message
View Count: 447
| [2022-05-18 02:40:13] |
| User875622 - Posts: 17 |
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I've got a continuing pop up message: "Connection Message from Server: Teton CME order routing / Logon error received from server: secondary instance is not allowing connection to the server. Date - time 2022-05-18 02:12:59" I have only one copy of SC open. How to fix? Thanks |
| [2022-05-18 09:35:13] |
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You can safely ignore that. Do you have a connection currently to Teton? You can tell iif the status window is green: Status Bar Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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