Support Board
Date/Time: Mon, 25 Nov 2024 11:41:45 +0000
DOM bid/ask columns eneven
View Count: 832
| [2022-05-16 23:18:30] |
| mnill - Posts: 35 |
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The width of the DOM columns where you click to enter trades changes size after use. One side gets bigger than the other and the only way I have figured out how to fix it is by restarting the program, however it occurs again once an order is placed/filled. Only one side increases in size and stays larger than the other. Any insight on how I can fix this would be appreciated. Thanks.
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 domissue.png / V - Attached On 2022-05-16 23:15:09 UTC - Size: 38.85 KB - 181 views Attachment Deleted. |
| [2022-05-17 14:07:59] |
| John - SC Support - Posts: 36238 |
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We are not able to reproduce the issue of the width changing. If you can give us some steps then we can try again to see if we can understand what is occurring. In the meantime, check to see if the column is set to Automatic Sizing by going to Trade >> Customize Chart/Trade DOM Columns and select the column. If Automatic Sizing is not set, then enable it and see if you continue to have the same issue. Also refer to the following information on how to manually change the width of the column and see if you can manually move it smaller: Global Trade Settings Windows: Automatic Sizing (Trade >> Customize Chart/Trade DOM Columns) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-18 18:52:32] |
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Yes, change the column width to what you require: Global Trade Settings Windows: Automatic Sizing (Trade >> Customize Chart/Trade DOM Columns) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-19 20:08:24] |
| mnill - Posts: 35 |
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I had Automatic Sizing enabled and noticed that the issue started when switching to demo mode as it looked normal before i did that. Thank you, being able to manually size it fixed the issue!
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