Support Board
Date/Time: Wed, 12 Mar 2025 16:58:51 +0000
timing is still off
View Count: 410
| [2022-05-13 16:31:29] |
| User229460 - Posts: 24 |
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the chart is 4 hours ahead of the actual time and the prices are not in sync with the trading platform
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| [2022-05-13 17:01:51] |
| John - SC Support - Posts: 38612 |
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According to our servers, your Current Selected Service is set to SC Data - All Services. And since you are not setup to get any real-time data from us, then you would be getting the Delayed Streaming Data. Which is why it is not matching up exactly with the market data, as it is 10-15 minutes behind. Refer to the information at the following link regarding the Delayed Streaming data: Delayed Exchange Data Feed As to the chart being off by 4 hours, that would be related to the Time Zone setting for either the chart or the Global Settings (depending on how you have this setup). Refer to the following: Chart Settings: Time Zone (List) (Chart >> Chart Settings >> Session Times menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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