Support Board
Date/Time: Wed, 12 Mar 2025 11:28:43 +0000
chart replay not working
View Count: 494
| [2022-05-06 22:23:17] |
| User339586 - Posts: 6 |
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just got the denali data through sierra charts and my replay is still not moving in second only by the minute
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| [2022-05-09 14:04:07] |
| John - SC Support - Posts: 38598 |
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First of all, you do not have the Denali data yet. We see you have changed to Package 10, but you also need to go through the Setup Instructions and sign the agreements and activate the exchanges. If you are wanting real-time data from the CME group, then go through these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* If you are wanting real-time data for EUREX, CFE, or NASDAQ TotalView, then follow these instructions: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* Once you have that setup complete and are getting the data from our Denali Exchange Data Feed, then you will probably want to delete the existing data you have and download the data from the Denali feed. To do this, select Edit >> Delete All Data and Download. You will need to do this once per symbol, not for every chart. Refer to the information here: Edit Menu: Edit >> Delete All Data And Download For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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