Support Board
Date/Time: Tue, 26 Nov 2024 11:59:25 +0000
relay server using rithmic data
View Count: 1023
| [2014-04-28 15:39:13] |
| User72453 - Posts: 5 |
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I cannot change data feed relay server's listening port it is stuck 11108 is this expected?? I cannot get consistent data connection to Highfrequencyfootprint software connects and disconnects |
| [2014-04-28 15:41:04] |
| User72453 - Posts: 5 |
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using 1126 and then 1128
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| [2014-04-28 15:42:12] |
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Can the High Frequency Footprint software be set to use any port number? It does make sense that the port would be preset to a certain number and not changeable. We can change this, but it will need to be looked into later. I cannot get consistent data connection to Highfrequencyfootprint software connects and disconnects
Contact High-frequency Footprint about this, and if they need help from us, they can contact us directly. They need to diagnose what the problem is . If they need more help they will need to contact us directly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-28 15:48:25] |
| User72453 - Posts: 5 |
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we are already talking, yes i have changed HFF sw to this port but that is where we get this result
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| [2014-04-28 16:07:55] |
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Have high Frequency Footprint contact us about the connectivity issue. As long as they can connect on the 11108 port, there should not be any kind of problem with the connection.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-04-28 16:08:15
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