Support Board
Date/Time: Wed, 12 Mar 2025 12:30:37 +0000
Bid/Ask resting orders
View Count: 572
| [2022-05-05 20:39:07] |
| User250581 - Posts: 22 |
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hi the resting bid/offer orders are not showing on my Dom can you please look into that.Attached a screenshot |
 Screenshot 2022-05-05 143301dom.jpg / V - Attached On 2022-05-05 20:37:45 UTC - Size: 23.59 KB - 149 views Attachment Deleted. |
| [2022-05-05 20:46:00] |
| John - SC Support - Posts: 38598 |
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You do not have any exchanges activated that include Market Depth. You can change your exchange selections at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges --- Also, we notice that you have the following two exchanges active: - Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading accounts - CME non-professional top-of-book The CME Non-Professional Top-of-Book is part of the Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading Accounts, therefore it is redundant to have it active and pay for it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-05-05 21:25:01] |
| User250581 - Posts: 22 |
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If i get the CME with Market Depth for nonprofessional Trading accounts, will that suffice? i also have package 11 (advanced+denali data feed), will all of these different bundles be ok together? i mean in case there is any one of those unnecessary or redundant so i can modify ? please advice. . Also i deactivated the CMe non=Proff top of the book since it was already included in the full CME group, so will i be getting a credit for that since the month just started.
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| [2022-05-05 22:06:40] |
| John - SC Support - Posts: 38598 |
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The exchange CME with Market Depth for Non-Professionals will give you the Market Depth data for instruments that are traded on the CME exchange. You will not have market depth data for instruments that are traded on the other 3 exchanges that make up the CME Group, such as Crude Oil (CL) which is traded on the NYMEX. In this case, you would keep the Full CME Group (CME, CBOT, COMEX, NYMEX) for nonprofessional Trading Accounts active, as that gives you the data (but not Market Depth) for all of the CME Group. Once you need to have market depth from at least 3 of the CME Group exchanges, then you would want to change to just the Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading Accounts, as you then get all 4 exchanges for the price of 3. -- We can not give refunds on the exchange fees, as the exchanges themselves do not give any refunds, regardless of how short the period may have been for which you had the exchange active. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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