Support Board
Date/Time: Wed, 12 Mar 2025 12:36:43 +0000
connect problem
View Count: 473
| [2022-05-02 16:27:00] |
| User581957 - Posts: 1 |
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Dear Sierra! I use the sierra chart which is connected to bitmex. The problem is that it basically loads the chart but reconnects every half minute. No internet problem, no PC problem. And there was a time when it worked nice! Could they see what the problem might be? Thanks, |
| [2022-05-02 16:29:11] |
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We are not providing support for BitMex any longer. We are happy to offer a refund if you are just using Sierra Chart for BitMex. We are looking at other options for crypto currency trading.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-05-02 16:29:24
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| [2022-05-07 14:46:35] |
| Mack - Posts: 83 |
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> We are looking at other options for crypto currency trading. This sounds very interesting. Are you considering setting up a trading platform yourself? |
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