Support Board
Date/Time: Tue, 26 Nov 2024 11:38:17 +0000
downloads fail
View Count: 1536
| [2014-04-25 15:16:29] |
| M5amhan - Posts: 468 |
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Hi, When I go each morning and run a scan to load up all the historical charts it usually loads up fine, but this morning yesterdays bar is missing on a lot of symbols and I have to delete and download each symbol that it is missing on (sometimes more than once bc download keeps failing). This never happened before I am on version 1127 Example ADM: Before-http://www.sierrachart.com/image.php?l=1398438778310.png After-http://www.sierrachart.com/image.php?l=1398438966543.png |
| [2014-04-25 16:27:51] |
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You need to look at the Sierra Chart Message Log to see what the problem is with the historical daily data downloads. If you need help interpreting it, post it by following these instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-25 16:47:40] |
| M5amhan - Posts: 468 |
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HD Request # 214 - Downloading Historical Daily chart data for SPY. Starting date: 2014-04-23. Service: tda | 2014-04-25 11:44:46
HD Request # 214 - Requesting 3 days of historical Daily data. | 2014-04-25 11:44:46 HD Request # 214 - Error downloading historical Daily data for SPY. Service FAILED getting Price History, REASON: org/springframework/context/access/ContextSingletonBeanFactoryLocatorThe system is temporarily unavailable, please try your request again later. | 2014-04-25 11:44:46 HD Request # 214 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for SPY | 2014-04-25 11:44:46 HD Request # 214 - Daily download COMPLETE for SPY. Completion time: 0s | 2014-04-25 11:44:46 HD Request # 215 - Downloading Historical Daily chart data for TLT. Starting date: 2014-04-23. Service: tda | 2014-04-25 11:44:46 HD Request # 215 - Requesting 3 days of historical Daily data. | 2014-04-25 11:44:46 HD Request # 215 - Error downloading historical Daily data for TLT. Service FAILED getting Price History, REASON: org/springframework/context/access/ContextSingletonBeanFactoryLocatorThe system is temporarily unavailable, please try your request again later. | 2014-04-25 11:44:47 HD Request # 215 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TLT | 2014-04-25 11:44:47 HD Request # 215 - Daily download COMPLETE for TLT. Completion time: 0s | 2014-04-25 11:44:47 This is whats happening |
| [2014-04-25 17:45:13] |
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This is the message from the TD Ameritrade server: The system is temporarily unavailable, please try your request again later.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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