Support Board
Date/Time: Tue, 11 Mar 2025 18:03:49 +0000
Out of order timestamps
View Count: 422
| [2022-04-27 08:21:05] |
| User138457 - Posts: 38 |
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Hi, I'm getting the following error opening my chartbook (multiple times, just c&p one for clarity) the loading bar gets stuck at 17.9% and nothing is happening anymore What is going on and how to fix this? thanks in advance ESM2.CME 3.00 Range #1 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 239553-05-22 21:06:34. Next Bar Date Time: 139190-04-11 15:50:40. Filename: ESM2.CME.scid | 2022-04-27 04:16:45.719 |
| [2022-04-27 09:46:56] |
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This is the first thing to do: Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Let us know if that resolves the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-27 10:25:58] |
| User138457 - Posts: 38 |
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thank you, it did resolve it.
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