Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 11:48:45 +0000



order rejected error

View Count: 1315

[2014-04-24 18:03:12]
User17007 - Posts: 7
Hi,
Why do I keep getting this error?

Trade Order Error - CQG order update (Rejected). Info: Order price 10169 is outside the allowed range for contract F.US.CLE.M14 [10186-10187].. Internal Order ID: 7243. Service Order ID: 1401250514. Symbol: F.US.CLEM14 | 2014-04-24 10:38:40

I'm trying to put limit orders in.

Thanks for your quick response.
B
[2014-04-24 18:45:18]
User17007 - Posts: 7
It seems the allowed range is 1 cent [10186-10187] in the above error I was getting. How do I change it so that I can input orders far away (say 50c) from the current market? Both Limit orders and Stop Orders.

Thanks!
[2014-04-24 20:07:32]
Sierra Chart Engineering - Posts: 104368
How are the prices being quoted in the chart? They should be in the format 100.00.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-04-25 12:38:09]
User17007 - Posts: 7
They are ... i got this error again this morning ... it seems I can't place any limit or stop orders at all. Please help as I CANNOT trade without this functionality.

Thanks!
[2014-04-25 12:38:32]
User17007 - Posts: 7
Trade Order Error - CQG order update (Rejected). Info: Order price 10133 is outside the allowed range for contract F.US.CLE.M14 [10142-10144].. Internal Order ID: 7285. Service Order ID: 1401306678. Symbol: F.US.CLEM14 | 2014-04-25 05:34:30

[2014-04-25 14:30:58]
User17007 - Posts: 7
Folks at Advantage fixed the issue.
[2014-04-25 16:38:21]
Sierra Chart Engineering - Posts: 104368
This is good.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account