Support Board
Date/Time: Mon, 10 Mar 2025 23:13:16 +0000
my prices for the E mini ES are not updating
View Count: 563
| [2022-04-12 20:25:50] |
| User702825 - Posts: 1 |
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my prices for the E mini ES are not updating
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| [2022-04-13 01:06:29] |
| John - SC Support - Posts: 38547 |
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If you are still having an issue with this, then select File >> Disconnect, followed by File >> Connect to Data Feed. If that does not resolve your issue then we need to see your message log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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