Support Board
Date/Time: Mon, 10 Mar 2025 23:09:10 +0000
Data Issue
View Count: 422
| [2022-04-12 17:26:06] |
| User634169 - Posts: 1 |
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I just set up a new account and I'm not getting some of my data for my Dom, do I need the exchange 1 instead of exchange 4. as well I'm not getting the M on the chartbook. i have verified the setting in the feed> Thank you |
| [2022-04-12 17:36:08] |
| John - SC Support - Posts: 38547 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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