Support Board
Date/Time: Mon, 10 Mar 2025 23:28:28 +0000
regarding account
View Count: 502
| [2022-04-11 08:56:04] |
| WAlker - Posts: 1 |
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ive just upgraded my account to level 5 and also clicked update but it still has my trial in so im guessing thats why the footprint chart is not loading properly, could you help me please? https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=63270 |
| [2022-04-11 16:05:14] |
| John - SC Support - Posts: 38547 |
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You are getting the Numbers Bars study correctly, it is not an issue of your package or trial. What you are seeing is a scaling issue. Refer to the following regarding scaling Numbers Bars: Numbers Bars: Scaling a Numbers Bars Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-04-12 11:43:45] |
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The Numbers Bars study is definitely not going to work well at all on a cash index symbol. In this case change the symbol to NQM22-CME: Changing the Symbol of a Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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