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Date/Time: Mon, 10 Mar 2025 22:23:06 +0000



Orders not going through

View Count: 503

[2022-04-08 12:50:55]
User216169 - Posts: 17
I have made a couple test buy orders but they are not going through. Can you please see what is going on. I have sent a message log through 'Send for Analysis'.
[2022-04-10 12:13:19]
Sierra Chart Engineering - Posts: 104368
We do not have the ability to see these orders. We also see you are using Interactive Brokers.

We need the information requested here:
Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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