Support Board
Date/Time: Mon, 10 Mar 2025 22:14:02 +0000
CBOE data subscription
View Count: 497
| [2022-04-08 10:30:45] |
| User999647 - Posts: 38 |
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Hi, I am currently on the 3- standard package and I am looking to add CBOE indices. However, after clicking Activate for CBOE indices, it says: Failed to activate the "CBOE indices"exchange. To enable the exchange at least one Real-time Data Connection must be currently active and enable for auto-renewal. Just wondering what should I do to add CBOE indices? By the way I have enough funds for CBOE indices. Thanks. |
| [2022-04-08 11:26:38] |
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We can see CBOE Indices is now active on your account. You do need to activate the Sierra Chart Exchange Data Feed real-time connection at 25 USD per month. This is now done.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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