Support Board
Date/Time: Mon, 10 Mar 2025 22:10:14 +0000
delayed data
View Count: 436
| [2022-04-08 03:33:47] |
| Cole Cash - Posts: 4 |
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Hi, I am getting CME delayed data for all CME exchanges even though I pay Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth. This issue started today. i have refilled my account and Im running SC version 2379 I have tried self-help section of support board, tried different things but still I don't get Real time data. I have an ironbeam account and have the teton cme order routing activated on data/trade service setting . Can you help? |
| [2022-04-08 06:04:24] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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