Support Board
Date/Time: Mon, 10 Mar 2025 20:31:38 +0000
Connecting
View Count: 410
| [2022-04-07 09:19:40] |
| pugpack - Posts: 3 |
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Just loaded Sierra, followed all procedures. Opened up to Example chartbook with this message log in the middle of the screen. Except for the EURUSD candle stick chart all other charts are black. I had the impression more was available for the free trial before connecting the account and paying for the service package and monthly exchange fees. Thanks Andrew |
 sierra log.txt - Attached On 2022-04-07 09:16:53 UTC - Size: 27.42 KB - 277 views Sierra Screen.pdf - Attached On 2022-04-07 09:17:03 UTC - Size: 71.96 KB - 228 views Sierra - Not Connected.pdf - Attached On 2022-04-07 09:17:20 UTC - Size: 27.94 KB - 201 views |
| [2022-04-07 09:46:26] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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