Support Board
Date/Time: Mon, 10 Mar 2025 20:09:35 +0000
sierra chart not downloadin to laptop
View Count: 407
| [2022-04-05 16:05:42] |
| User707571 - Posts: 1 |
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i have tried to download the chart several times but i keep getting nothing. i turned off my anti-virus and reinstalled sierra and still nothing. i have a Dell xps I7 please advise. |
| [2022-04-05 16:20:21] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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