Support Board
Date/Time: Mon, 10 Mar 2025 19:29:13 +0000
logon error after renewing Denali feed
View Count: 370
| [2022-04-04 13:12:32] |
| User449884 - Posts: 166 |
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I'm getting a permission denied error message after renewing my denali pkg yesterday. Can someone look into this please |
| [2022-04-04 13:13:55] |
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Permission denied comes from Rithmic. We do not have any control over that. Refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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