Support Board
Date/Time: Mon, 10 Mar 2025 19:33:51 +0000
Cancel Services
View Count: 458
[2022-04-02 03:23:32] |
h0408365 - Posts: 14 |
I'd like to cancel all the services I just activated. I would like to request a refund if possible. I do not want the account to renew any services next month.
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[2022-04-02 11:04:05] |
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We have made sure there is no service package set for renewal and we have deactivated the exchange fee as well. So you are all set. The only other thing would be a refund but it is just a 7 USD credit and we do not issue refunds for less than 10 USD. That credit will just remain on your Sierra Chart account for use another time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-04-02 11:04:46
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