Support Board
Date/Time: Mon, 10 Mar 2025 17:10:31 +0000
DOM data
View Count: 445
| [2022-04-01 15:59:39] |
| User850090 - Posts: 26 |
|
Hello. Why I am getting different data in my DOM when I am connected through Denali and different data when I am connected through IB Brokers. Looks like market data through IB Brokers are bigger blocks. See pictures. Thanks |
 DOM 1 IB Brokers.png / V - Attached On 2022-04-01 15:59:10 UTC - Size: 22.48 KB - 135 views DOM 1 Sierra.png / V - Attached On 2022-04-01 15:59:18 UTC - Size: 27.78 KB - 125 views |
| [2022-04-01 18:55:27] |
| John - SC Support - Posts: 38541 |
|
What is the symbol for which you are making this comparison? Also, you do not have any exchanges active on your Denali Exchange Data Feed. It looks like you did not have sufficient funds in your account to renew the exchanges today (April 1, 2022). Keep in mind that the exchanges renew monthly on the first day of each month. You can reactivate the exchanges you want from the Recurring Services Page. Scroll to the bottom of that page and you will see the list of exchanges that were recently deactivated and you can reactivate them by selecting the button for Reactivate Exchange. You can access the Recurring Services page here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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