Support Board
Date/Time: Mon, 10 Mar 2025 17:26:14 +0000
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| [2022-04-01 15:46:30] |
| User443772 - Posts: 12 |
|
My message log says, "CQG Web API Market data subscription for F.US. GCEM22 was unsuccessful.Real time data subscription for instrument... is not enabled. I renewed the same package I had prior to illness, so no changes were made. |
| [2022-04-01 18:30:23] |
| John - SC Support - Posts: 38542 |
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The exchange(s) you had active on the Denali Exchange Data feed did not renew in February. You need to reactivate the exchanges at the following page: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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