Support Board
Date/Time: Mon, 10 Mar 2025 17:22:39 +0000
problems with denali exchange data feed
View Count: 491
| [2022-03-31 19:32:37] |
| Anthony_jaag - Posts: 3 |
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Hello I try to get the data in real time with the Denali Exchange Data feed, and I can't. I followed all the steps of the instructions that you have in the portal. I always have a 15 minute lag on the charts. I need your help. Thk |
| [2022-03-31 20:27:01] |
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What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges (Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges) Also the delay is not 15 minutes but 10 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-31 20:27:15
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| [2022-03-31 21:26:52] |
| Anthony_jaag - Posts: 3 |
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I am not using any Future trading/brokerage. buy package 11, this package includes real-time data. I want to have the data in real time of the American Stock Exchanges, and according to package 11, this includes it.
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| [2022-03-31 21:35:12] |
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So you require US stock data and not futures data?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-03-31 22:15:21] |
| Anthony_jaag - Posts: 3 |
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Yes. I need US Stock data on real time
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| [2022-04-01 13:34:56] |
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In this case you need to activate the NASDAQ exchange here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedNASDAQ And then make sure you are using the correct symbols. Refer to step 7 here: How to Use New NASDAQ Total View Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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