Support Board
Date/Time: Tue, 26 Nov 2024 08:53:00 +0000
Inactive Account
View Count: 1023
| [2014-04-22 14:46:14] |
| User22591 - Posts: 133 |
|
I would like to know why my service is inactive. On 04/11/2014 I check my account and it stated service was expired. I then paid $60.00 into the system for service, yet there has been no service since. The Transaction ID: 3357917847. The transaction was successful. If there is an issue please let me know. If you have any question I can E-mail my receipt should you provide an e-mail address. |
| [2014-04-22 15:08:49] |
| |
|
We have purchased 1 month of package five on your account from your Additional Services Balance. Please restart Sierra Chart to access the usage time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: