Support Board
Date/Time: Mon, 10 Mar 2025 16:22:44 +0000
Set Up Help for Trading - Live Data not working
View Count: 491
| [2022-03-29 16:47:11] |
| User473373 - Posts: 3 |
|
Hello, I'm setting up SC for trading with a prop firm through a Simulated account but I'm still unable to get live data. 1. I followed instructions from the prop firm to switch the "Current Selected Service" to Trading Evaluator. 2. I have the Standard Package + Denali Live Feed, and have gotten the CME Live data for Non-pros ($3.5 one). 3. I followed the instructions to enable "Allow SUpport for SC data feeds" under common settings in data/service settings. I disconnected and reconnected a few times as well but still cannot get live data. Hope that I can get some help with this. Thanks in advance |
| [2022-03-29 16:48:40] |
| John - SC Support - Posts: 38532 |
|
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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