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Date/Time: Mon, 10 Mar 2025 13:32:56 +0000



DOM not showing market depth data at each price

View Count: 555

[2022-03-23 17:50:51]
User850090 - Posts: 26
Hello. Any clue why my DOM is not showing market data at each price and skips always one level. IT DOES THE SAME FOR BID/ASK Current, Recent, Stacking/Pulling data. See picture. Thanks
imageDOM Price 1.png / V - Attached On 2022-03-23 17:50:09 UTC - Size: 67.99 KB - 145 views
[2022-03-23 18:57:36]
Sierra Chart Engineering - Posts: 104368
What is the Tick Size of the chart set to?:
Chart Settings: Tick Size (Chart >> Chart Settings >> Symbol >> Symbol Settings menu)

In this case it should be set to .25.

The other thing to check is this setting:

Chart Settings: Market Depth Combine Increment in Ticks (Chart >> Chart Settings >> Market Depth menu)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-03-23 18:58:21
[2022-03-24 11:35:47]
User850090 - Posts: 26
Hello. I have tick set up to .25. NQ futures are missing more data at each price. See pickure. Thanks
imageMissing data ticks 1.png / V - Attached On 2022-03-24 11:35:17 UTC - Size: 125.52 KB - 141 views
[2022-03-24 12:18:20]
Sierra Chart Engineering - Posts: 104368
For that chart, make sure this is set to 0:
Chart Settings: Market Depth Combine Increment in Ticks (Chart >> Chart Settings >> Market Depth menu)

If you still have an issue follow the instructions here to disable the use of Custom Symbol Settings Values:
Global Symbol Settings: Disabling Custom Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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