Support Board
Date/Time: Tue, 26 Nov 2024 08:32:59 +0000
Dukascopy data feed
View Count: 1682
| [2014-04-21 14:12:02] |
| User29310 - Posts: 1 |
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Hello, I just got the détails from Dukascopy to connect their data feed to Sierra. I get the following message from Sierra : "error connecting to the data trade service" Server: demo-api.dukascopy.com or : 194.8.15.140 Sender Comp ID: DEMO1sPmXD_DEMOFIX TargetID: DUKASCOPYFIX Username / Password: your usual id I was phoning with them, they suggest me to ask to Sierra support. Please let me know what I should check / do. Thanks in advance. |
Private File |
| [2014-04-21 17:04:39] |
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We will be testing this to see what the problem is.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-04-21 17:12:37] |
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Please get from Dukascopy the port number to connect to. Apparently it is not the default port of 443. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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