Support Board
Date/Time: Mon, 10 Mar 2025 10:32:27 +0000
AMP/Denali
View Count: 682
| [2022-03-21 14:46:54] |
| User630795 - Posts: 92 |
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I trade NQ with AMP as my broker. Over the weekend, I switched to Denali data feed from CQG. When i trade this morning, it automatically goes into SIMULATION mode. I have no notified AMP about the data feed change yet. Is this SC issue or AMP issue? what is going on and how can this be fixed? |
| [2022-03-21 14:55:48] |
| User630795 - Posts: 92 |
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on SC, in the "Account Balances Window", it shows my AMP account information including correct balances of my account. However, when I try to trade, it goes into simulation mode. is this connection/link issue between SC and AMP? can you guys fix this?
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| [2022-03-21 15:39:49] |
| User630795 - Posts: 92 |
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hello? is anyone there? i can't trade until this problem is resolved. i am not sure why this issue/possibility is not covered in our documentation for data feed switch. pls respond/fix asap |
| [2022-03-21 15:43:46] |
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You need to set Global Settings >> Data/Trade Service Settings >> Current Selected Service to "CQG Web API". For complete instructions, refer to: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services You will still be able to use the Denali Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-21 15:44:18
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| [2022-03-21 16:18:53] |
| User630795 - Posts: 92 |
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this is very confusing and time wasting... i did what you told me to do above... then, the charts point to the data files generated with CQG instead of Denali. the charts are pointing to F.US.ENQM22 instead of NQ.CME |
| [2022-03-21 16:45:24] |
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Yes this is correct and the way it needs to be! The information here explains this clearly: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services We are not going to repeat here, what the documentation explains very clearly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-03-21 16:45:43
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| [2022-03-21 17:01:21] |
| User630795 - Posts: 92 |
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ok. i will read that. so, i can just leave "username" and "password" under "service settings" in File=>Data/Trade Service Settings? i don't have to blank them out? |
| [2022-03-21 17:23:03] |
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Those must be set to your CQG username and password.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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