Support Board
Date/Time: Mon, 10 Mar 2025 10:30:17 +0000
Teton: Order accepted on 6C,6E, 6J, ES but rejected on 6A,6B,6N
View Count: 423
| [2022-03-21 10:50:44] |
| User414371 - Posts: 9 |
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I switched from RITHMIC to TETON this morning. I could place orders with 6C,6E, 6J, ES without any problem. But when I try to place an order with 6A,6B, or 6N, order is rejected with the following error message: Teton CME Order Routing (Order reject). Info: Trade Order Error - Symbol not allowed for trading for account. Text: Tag: SimpleBracket.twconfig. Internal Order ID: 4958. Service Order ID: 206524. Symbol: 6NM22_FUT_CME. Account: E3525 | 2022-03-21 11:41:53.167 * |
| [2022-03-21 11:08:51] |
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Contact your broker and let them know the symbol you are trading and that you are getting this rejection: Info: Trade Order Error - Symbol not allowed for trading for account.
They will take care of this for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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