Support Board
Date/Time: Tue, 26 Nov 2024 08:53:57 +0000
SMS Trial activation
View Count: 1215
| [2022-03-21 07:24:06] |
| User460530 - Posts: 1 |
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Hello, I do not receive the verification code by SMS. I get the message "{"Result":"Code sent to your mobile number. When received, enter this code in the box below."}", but I don't receive anything. Could you help me? Thank you |
| [2022-03-21 13:23:54] |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-08-13 09:17:14] |
| User898865 - Posts: 1 |
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Hello i can’t get the trail activation code can someone please help me
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| [2022-08-15 13:45:21] |
| John - SC Support - Posts: 36286 |
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User898865: We see that your account has been activated, so you are all set. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-11 05:43:37] |
| User487598 - Posts: 5 |
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hello there, i cant get the sms code for trial activation,could you help me please? thank you
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| [2022-09-12 13:58:41] |
| John - SC Support - Posts: 36286 |
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User487598: We see that you have the trial setup at this time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-09-19 22:53:13] |
| fish4trout - Posts: 99 |
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<RESOLVED> I forgot to add a "1" to my number....all good now! Date Time Of Last Edit: 2022-09-20 01:14:10
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| [2023-12-16 09:19:39] |
| User797124 - Posts: 1 |
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Hi I can’t get sms code activation for free trial, when I click it says, failed to send code to number.maximum number of sms msg already sent and futher tries not allowed , please how can I sort it
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| [2023-12-17 01:56:28] |
| Sierra_Chart Engineering - Posts: 17179 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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